Welcome to Jovees Herbal (“We”, “Us”, “Our”, “Company”). These Terms and Conditions (“Terms”) govern your access to and use of our website (the “Website”), including any content, functionality, and services offered on or through the Website.

By accessing or using the Website in any manner (including browsing, purchasing, or creating an account), you agree to be bound by these Terms and all policies referenced herein. If you do not agree with these Terms, you must not access or use the Website.

These Terms constitute a legally binding agreement between you and Jovees Herbal regarding your access to and use of the Website and any purchases made through it.

We reserve the right to revise these Terms at any time by updating this page. Your continued use of the Website after changes are posted constitutes your acceptance of those changes.

You must be at least 18 years old and capable of entering into a legally binding contract under applicable law to use this Website. By using the Website, you represent and warrant that you meet this eligibility requirement.

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information. By using this Website, you consent to the collection and use of information in accordance with our Privacy Policy.

You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.

You must not:
- Violate any applicable laws or infringe upon the rights of others.
- Upload, post, or distribute harmful, defamatory, abusive, or unlawful material.
- Attempt to interfere with the operation, security, or functionality of the Website.
- Engage in fraudulent activities or misuse of services.

If you create an account on the Website:
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities conducted under your account.
- You agree to provide accurate and current information.

We reserve the right to suspend or terminate accounts that violate these Terms.

a) Product Descriptions

We strive to ensure product descriptions, images, pricing, and other information are accurate. However, we do not warrant that such information is error-free, complete, or current.

b) Order Acceptance

An order confirmation does not signify acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors, stock issues, or suspected fraud.

c) Pricing & Availability

All prices and product availability are subject to change without prior notice.

Payments may be made using the payment methods made available on the Website. Transactions are processed through secure third-party payment gateways.

We do not store your complete credit/debit card details on our servers.

By placing an order, you:
- Agree to provide accurate payment information.
- Authorise us to charge the applicable amount for your purchase.

All content on the Website, including but not limited to logos, text, images, graphics, designs, product descriptions, and software, is the property of Jovees Herbal or is used with proper authorization.

You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.

The Website may contain links to third-party websites for your convenience. We do not control or endorse such websites and are not responsible for their content, privacy practices, or policies.

To the fullest extent permitted by law:
- The Website and all products are provided on an “as is” and “as available” basis without warranties of any kind.
- We do not guarantee uninterrupted or error-free access to the Website.
- Jovees Herbal shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or products.
- Our total liability, if any, shall not exceed the amount paid by you for the product in question.

You agree to indemnify, defend, and hold harmless Jovees Herbal and its affiliates, directors, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from:
- Your use of the Website,
- Your breach of these Terms,
- Your violation of applicable laws, or
- Your infringement of third-party rights.

We reserve the right to suspend or terminate your access to the Website or your account at any time, without prior notice, if you violate these Terms.

Termination shall not affect any rights or obligations accrued prior to termination.

These Terms shall be governed by and construed in accordance with the laws of Delhi, India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi.

We shall not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, government actions, technical failures, or disruptions in services.

If you have any questions about these Terms and Conditions, please contact us:

Jovees Herbal

📧 Email: customercare@jovees.com

📞 Phone: 0120-474-7777

Support Hours: Monday – Friday, 9:00 AM to 5:00 PM